Call our breakdown line on 01604 640999. Our control team is available 24/7.
Autohome has a free locator app. The app sends us your exact coordinates using your phones gps. The QR code for the app will be in policy documents pack and can also be found here
Our average call answer time is 11 seconds.
No, we do not, having patrols causes delays as is shown by those that use patrols. By using patrols there is always a tendency to stack breakdowns up so own patrols can be used. We have liveried vehicles, but they are based with our agents, we always use the nearest available agent, thereby minimising delays.
Yes, Autohome is registered with the Financial Conduct Authority (FCA) under registration number 202027 and 311683.
You can easily purchase a membership online. Simply add the cover level you require to your basket, and follow the onscreen instructions through to check out. Alternatively, a member of our membership team will be happy to assist you over the phone or at our head office.
To speak to us about taking out a policy, please call 0800 371280.
You can make changes to your policy, such as changing address or vehicle by calling our membership department on 0800 371280.
You can add or remove vehicles by calling our membership department on 0800 371280. You do not need to wait for your policy renewal, changes can be made part way through your policy year.
We will post your policy documents, along with your membership card and car windscreen sticker. These documents will arrive within a few working days from the day you take out a policy with us.
There are two options available when planning on driving abroad.
One option is to upgrade your membership to Europlus which will cover your vehicle in Europe for the remaining length of your policy. Alternatively, you can purchase continental cover for the period you are away. Continental cover is available to purchase from 1 to 30 days. This is an ideal option if you only need cover for a single trip.
To discuss further and get a quote, call our membership team on 0800371280.
Here at Autohome, we reward policy holders that have not claimed a breakdown on their policy. No claims discount is applied after every complete year you have not claimed.
To learn more about the discounts you could earn, call our membership team on 0800371280.
Autohome offers a unique service for owners of mobility scooters and powered wheelchairs. Our policy covers you if your mobility scooter or power chair breaks down away from home. Autohome will collect you and your product and recovery you back home (within the distance limit of the policy).
For more information about this policy, please call our membership department on 0800371280.
Fancy a chat?
If you have any questions or want to discuss your options with us, please contact our Membership Team who will be more than happy to assist you on
0800 371 280.
Alternatively, you can use the live chat feature located at the bottom of your screen.
Our Locator App
Ever wondered what you would do if you broke down, but weren’t sure of where you were?
Well, now you don’t need to with our new location app. Our app sends our 24/7 control room a message with your policy details and the coordinates of where you have broken down.
Simply download the app, save your details and it is ready to go. Available on for iPhone and Android. Scan the QR code or simply visit the App Store or GooglePlay to download.
